I just received an e-mail with the following information:
“…we are notifying you that the computer you use for online bill payment may be infected with malicious software that puts the security of your computer’s contents at risk. This letter will help you determine if your computer is actually infected and advise you how to fix the problem and protect yourself against future risk.
The malicious software affects some but not all customers who accessed online bill payment on Tuesday, December 2, 2008. For a limited period of time, some customers were redirected from the authentic bill payment service to another site that may have installed malicious software. Your computer may be infected if all of the following are true:
- You attempted to access online bill payment between 12:30 a.m. and 10:10 a.m. Eastern time (GMT -5) on Tuesday, December 2, 2008, and
- You were using a computer with the Windows operating system, and
- You reached a blank screen rather than the usual bill payment screen when you attempted to navigate to online bill payment, and
- After reaching the blank screen, your computer’s virus protection program did not tell you via pop-up or other messaging that malicious software was detected and quarantined.
Glad we are using Macs at home now!